All Systems Operational

Klaviyo App Operational
90 days ago
99.95 % uptime
Today
Klaviyo App Operational
90 days ago
99.95 % uptime
Today
Klaviyo Support Operational
Klaviyo API Operational
90 days ago
99.88 % uptime
Today
Email Sending Operational
90 days ago
99.95 % uptime
Today
Campaign Email Sending Operational
90 days ago
99.95 % uptime
Today
Flow Email Sending Operational
90 days ago
99.95 % uptime
Today
Email Deliverability Operational
Email Content Operational
SMS Sending Operational
90 days ago
99.95 % uptime
Today
SMS Sending - Toll Free Number SMS Operational
90 days ago
99.95 % uptime
Today
SMS Sending - Toll Free Number MMS Operational
90 days ago
99.95 % uptime
Today
SMS Sending - Short Code SMS Operational
90 days ago
99.95 % uptime
Today
SMS Sending - Short Code MMS Operational
90 days ago
99.95 % uptime
Today
SMS Sending - Other Operational
SMS Deliverability Operational
SMS Content Operational
SMS Number Provisioning Operational
Mobile Push Sending Operational
90 days ago
99.95 % uptime
Today
Integrations Operational
90 days ago
99.95 % uptime
Today
Integrations - Shopify Operational
90 days ago
99.95 % uptime
Today
Integrations - WooCommerce Operational
90 days ago
99.95 % uptime
Today
Integrations - BigCommerce Operational
90 days ago
99.95 % uptime
Today
Integrations - Magento Operational
90 days ago
99.95 % uptime
Today
Integrations - Magento 2 Operational
90 days ago
99.95 % uptime
Today
Integrations - Other Operational
Analytics Operational
90 days ago
99.95 % uptime
Today
Segmentation Operational
90 days ago
99.95 % uptime
Today
Reviews Operational
90 days ago
99.95 % uptime
Today
Flow Triggering Operational
List Subscription Operational
Signup Forms Operational
Unsubscribe & Preference Pages Operational
Klaviyo.com Operational
Klaviyo Help Center Operational
Klaviyo Developers Operational
Profiles Operational
K:Service Operational
90 days ago
99.97 % uptime
Today
Customer Agent Operational
90 days ago
99.98 % uptime
Today
Customer Hub Operational
90 days ago
99.97 % uptime
Today
Helpdesk Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - Between 3:48am (US Eastern) and 4:10am (US Eastern) Cloudflare experienced an outage which affected Klaviyo. During this time, users were unable to access Klaviyo.com and all Klaviyo APIs. During this window, a number of services were affected. Subscription events and click tracking events were lost. Outbound campaign message sending was not affected.

Klaviyo is now fully operational and this incident has been resolved. https://www.cloudflarestatus.com/incidents/k9ppxftx8bs5

Dec 5, 04:00 EST
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Resolved - Monitoring is complete, and this incident has been resolved. We appreciate your patience throughout this incident.
Dec 3, 15:36 EST
Monitoring - We successfully reverted the change and have confirmed that Customer Agent Web Chat follow-up prompts are sending as expected. We will continue to monitor to ensure there is no further impact.
Dec 3, 15:21 EST
Identified - As of 3:00 PM US/Eastern, we confirmed this issue is only impacted Web Chat. Customer Agent via SMS chat is not impacted. We have identified a recent change as the root cause and will be reverting this shortly. We continue to monitor closely and appreciate your patience throughout this incident.
Dec 3, 15:08 EST
Investigating - We are currently investigating an issue impacting Customer Agent follow-up prompts beginning around 11:20 AM US/Eastern. Follow-up prompts are not appearing after replies from the AI Agent. This prevents end users from continuing the conversation or escalating to a human agent. We'll provide updates as more information is available.
Dec 3, 14:57 EST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.